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Title Consumer Friendly Recall System Improvement (Promotion of Risk Classification System for Entire Products)
Attached File 17PP-79-Consumer_Friendly_Recall_System.pdf  File Download Date 2018-04-06
1. Overview
- The level of governmental concern on consumer safety is raised in line with recent increases of product deficiencies with automobiles, furniture & etc.
- The Ministry of Environment deliberated & fixed the 「Consumer Friendly Recall System Improvement Plan」, and reviewed the situation with other concerned departments based on the recognition that the recall notices have not been well communicated with consumers and the return procedures are inconvenient.
- The improvement countermeasure has been established as the recall system made to prevent the damages to consumers in advance from product deficiencies was not actively operating.
For more information, see the attached file.
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